01
Carrier ChannelCarriers & Agents
Give your customers another way to recover value from devices at the end of their lifecycle.
Turn retired devices into value
Device buyback
built for businesses.
Recover value from retired, surplus and unwanted devices with a buyback program built for carriers, resellers, MSPs and enterprise IT teams.
Gadget Lab manages the process from inventory and logistics through evaluation, reconciliation and payment.
5clear steps
to value
to value
01How it works
A simple buyback process
for your customers.
One clear route from submitted inventory to final value, with your team connected at every step.
Retired devices can still hold value.
Phones, tablets, laptops and other business devices don’t stop being valuable just because they are no longer part of your fleet.
Whether you’re managing a refresh, surplus inventory, lease returns or retired devices, Gadget Lab helps you turn unused technology into recovered value.
Your customers, your brand on the communications, powered by our portal and driven by our people.
02Built for
The people managing the device lifecycle.
02
VARs & Solution ProvidersResellers
Add buyback to your technology offering without building the operation yourself.
03
MSPs & IT OutsourcersManaged Services
Support customer refreshes, retired fleets and surplus inventory with Gadget Lab behind the scenes.
04
Enterprise Mobility TeamsIn-House IT
Recover value from corporate device fleets, refresh cycles, lease returns and surplus inventory.
03Trade-in inventory
Devices
we buy.
From phones and tablets to laptops and other eligible business technology, Gadget Lab can help you recover value from devices at the end of their lifecycle.
Start a BuybackKnow What Arrived
Inventory is checked against what was submitted, giving you visibility into what Gadget Lab received and what is moving through the process.
Clear Inspection Results
Devices are inspected and evaluated based on condition, with clear results so you know how the final buyback value was determined.
Stay Informed
Stay connected throughout the process with updates and notifications as your devices move through evaluation and payment.
Know the Numbers
See the final value of your inventory and understand how it was determined before payment.
04The operation
Every device.
Every step.
Accounted for.
Know what was submitted, what was received, how it was evaluated and where your buyback stands throughout the process.
05Partner program
Your customer.
Our buyback operation.
Give your customers more value from their old devices without adding another operational headache to your team.
Gadget Lab provides the process, people and platform behind the buyback while you stay connected to the customer relationship.
Free Shipping
Make it easy for customers to send their devices to us.
Free Evaluation
Find out what the inventory is worth without an upfront evaluation fee.
Free Returns
If the final evaluation doesn’t work for your customer, returns are free.
Partner Commission
Create an additional revenue opportunity by bringing eligible customer buyback opportunities to Gadget Lab.
Customer Notifications
Keep customers informed as their buyback moves from submission to payment.
Partner Visibility
Stay copied on notifications without having to manage every step.
06The portal
Your buyback.
Your visibility.
Our portal.
Make device buyback easy to offer with the Gadget Lab Buyback Portal.
Submit opportunities, stay connected, and keep track of the process while our team handles the evaluation, logistics, and processing.
Buyback PortalOpportunityStatusDevicesValue
Opportunity #GL-48213Evaluating418$28,940
Opportunity #GL-48197Received260$17,380
Opportunity #GL-48182Reconciled570$38,300
Submit
Upload inventory and start a new buyback opportunity.
Track
See where your inventory stands throughout the process.
Stay Informed
Receive notifications through evaluation, reconciliation and payment.
Access
Keep buyback information and documentation in one place.
07Getting started
Five minutes to get started.
Then we take it from here.
Start a BuybackSend the List
Upload your inventory through the Buyback Portal.
We Evaluate
We’ll evaluate the inventory and provide your buyback value.
Send It In
Use prepaid shipping to get your devices to Gadget Lab.
We handle the evaluation, logistics, reconciliation and payment.
Gadget Lab can evaluate phones, tablets, laptops and other eligible business technology.
Put value back in motionPut retired business devices